Reference

Legal details for your st799 account

st799 Legal sets out how account access, wallet records, privacy, security and policy requests work for you in Indonesia.

Account termsPrivacy handlingWallet recordsPolicy contact

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What our Legal page covers

st799 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal position explains the conditions attached to your account, the records created when you use local payment rails, and the steps we take when access or eligibility is checked. Where local law permits, you can use the policy link beside your account controls to read

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the current wording before opening a lobby session. DANA, OVO, GoPay and QRIS references matter because transaction status, receipt details and wallet confirmation may be stored for account checks. We do not treat a payment label as proof of identity by itself; phone verification and account
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details remain part of the access process.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Get help with a Legal request

A clear contact route helps when a policy question affects your account or wallet record.

DATA SECURITY PRACTICE

How we handle your policy rights

Legal questions often involve information that can identify your account, so we handle requests through the account path rather than an open lobby message.

Account data

We use the details connected to your account to provide access, check phone verification and respond to policy requests. If you ask for a correction, we compare the request with the account record before making an update.

Cookies

Cookies may keep your signed-in session active and support essential page functions. You can manage cookie settings through your device or browser, though changing them may affect account access and the way policy pages load.

Security checks

Phone verification helps connect an access request to the correct account. We may also check unusual login or wallet activity before discussing account data, because policy details should not be disclosed to an unverified requester.

Payment records

A DANA, OVO, GoPay or QRIS reference can help us trace a wallet status or receipt question. We use the reference for account and transaction checks, not as a substitute for the phone verification step.

Retention requests

We retain account, security and transaction records for as long as needed for account operation, dispute handling, security checks or legal duties. Ask support which record a request concerns and what handling applies to it.

Who to contact

Send privacy, access, correction or deletion questions through the support route connected to your account. Include a short description and the relevant account step so we can direct the request to the right policy process.

Answers before you open an account

These Legal answers focus on the questions you may have before creating an account or checking a wallet record. We keep the wording practical: where to find the policy, how we verify requests, what happens to data and how local access rules affect your use of st799 in Indonesia.

You can open the Legal page from the account and policy links connected to st799. Read the current wording before completing phone verification or using DANA, OVO, GoPay or QRIS, because the applicable access position depends on local law.

Yes. Account access and eligibility depends on local law. Where local law permits, you can continue through the account path after the required phone verification. If access is not available for your location, the policy wording takes priority over any lobby or payment screen.

We use account details and phone verification data to connect you with the correct account and protect policy requests. Payment references from DANA, OVO, GoPay or QRIS may help us check a receipt or wallet status when you contact support.

Contact us through the support route inside the account linked to the data. Describe the correction clearly and complete any requested account check. We compare the request with your verified account before changing the relevant record.

You can send a deletion request through the account support path. We review which records are involved and explain what can be removed. Some account, security or transaction records may need to remain where required for legal or dispute handling.

Cookies can maintain your signed-in session and support essential account pages, including policy and cashier links. You can adjust them in your browser or device settings, but restricted cookies may prevent some account or policy functions from working.

Use the account-linked support route and include your account identifier, the policy question and any relevant payment reference. For DANA, OVO, GoPay or QRIS issues, add the receipt detail so we can check the correct record.

Legal details for your st799 account

Get help with a Legal request

How we handle your policy rights

Account data

Cookies

Security checks

Payment records

Retention requests

Who to contact

Answers before you open an account

01 Where can I read the st799 Legal terms?

02 Does Legal access to st799 depend on local law?

03 What data does st799 use for account access?

04 How do I request a correction to my account data?

05 Can I ask st799 to delete my personal data?

06 How are cookies connected to the Legal policy?

07 What should I include in a Legal support request?

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